Request Briefing

Privacy Policy

Last updated: 1 June 2025

This Privacy Policy describes how OmegaIntel Pte. Ltd. (“OmegaIntel”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and its subsidiary legislation.

1. Organisation Details

Data Controller: OmegaIntel Pte. Ltd.

UEN: 201739482D

Registered Address: 8 Marina View #43-01, Asia Square Tower 1, Singapore 018960

Contact Email: [email protected]

Telephone: +65 6221 8934

Data Protection Officer (DPO): The Data Protection Officer may be contacted at [email protected] with the subject line “Data Protection Enquiry”.

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity and contact data: Full name, job title, company name, email address, telephone number, and mailing address.
  • Enquiry and engagement data: Details submitted through our contact form, including solution preferences, team size, budget range, preferred briefing dates, and free-text messages.
  • Technical and usage data: IP address, browser type, device information, pages visited, referring URLs, session duration, and cookie identifiers.
  • Communication records: Correspondence with our team via email, telephone, or other channels related to intelligence services.
  • Marketing preferences: Your consent status and communication preferences where applicable.

Where you provide personal data of third parties (e.g. colleagues), you represent that you have obtained their consent or are otherwise authorised to disclose such data to us.

3. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose personal data for the following purposes:

  1. Responding to enquiries and providing intelligence services, proposals, and executive briefings.
  2. Managing client relationships, contracts, invoicing, and service delivery.
  3. Operating, maintaining, and improving our website and digital platforms.
  4. Conducting analytics to understand website usage and enhance user experience.
  5. Sending service-related communications, including updates on engagements you have initiated.
  6. Sending marketing communications about our intelligence products and services, where you have provided consent or where permitted under the PDPA.
  7. Complying with legal and regulatory obligations, including record-keeping requirements under Singapore law.
  8. Protecting our legal rights, preventing fraud, and ensuring the security of our systems and data.

If we intend to use your personal data for purposes not compatible with those described above, we will notify you and obtain your consent where required by the PDPA.

4. Legal Basis and Consent

Under the PDPA, we rely on one or more of the following bases for processing your personal data:

  • Consent: Where you have voluntarily provided your personal data through our contact form, cookie banner, or other channels, you consent to its collection, use, and disclosure for the stated purposes.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as website analytics and service improvement, provided such interests are not overridden by your data protection rights.
  • Legal obligation: Processing required to comply with applicable laws, regulations, court orders, or regulatory requests.
  • Contractual necessity: Processing necessary to perform a contract with you or to take steps at your request prior to entering into a contract.

You may withdraw your consent at any time by contacting our DPO. Withdrawal of consent may affect our ability to provide certain services to you. We will inform you of the consequences of withdrawal where applicable.

5. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

  • Essential cookies: Required for basic site functionality, including cookie consent preferences stored in local storage.
  • Analytics cookies: Help us understand how visitors interact with our website, including pages viewed and navigation patterns.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit website functionality. By clicking “Accept” on our cookie banner, you consent to our use of cookies as described in this policy.

6. Disclosure of Personal Data

We may disclose your personal data to the following categories of recipients:

  • Service providers and data intermediaries: Hosting providers, email service providers, analytics platforms, and IT support vendors who process data on our behalf under contractual obligations consistent with the PDPA.
  • Professional advisers: Lawyers, accountants, and auditors where necessary for legal, financial, or compliance purposes.
  • Regulatory and government authorities: Where required by law, regulation, or valid legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality safeguards.

We require all third-party recipients to implement reasonable security arrangements and to use personal data only for the purposes for which it was disclosed.

7. Transfer of Personal Data Outside Singapore

Your personal data is primarily stored and processed in Singapore. Where we transfer personal data to recipients located outside Singapore, we will take steps to ensure that the recipient provides a standard of protection comparable to that under the PDPA, including:

  • Obtaining your consent for the transfer where required;
  • Ensuring the recipient is bound by legally enforceable obligations to provide comparable protection; or
  • Relying on applicable exemptions under the PDPA.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

  • Enquiry and contact form data: Up to 24 months from last interaction, unless a client relationship is established.
  • Client engagement records: Duration of the engagement plus 7 years for legal and accounting compliance.
  • Analytics and cookie data: Up to 13 months from collection.
  • Marketing consent records: Until consent is withdrawn, plus a reasonable period to process the withdrawal.

When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention policy.

9. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include:

  • AES-256 encryption for data at rest and in transit;
  • Role-based access controls and authentication requirements;
  • Regular security assessments and staff training on data protection;
  • Incident response procedures for suspected data breaches.

While we take reasonable steps to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure.

10. Accuracy of Personal Data

We take reasonable steps to ensure that personal data collected is accurate and complete. You are responsible for ensuring that personal data you provide to us is current and accurate. Please notify us promptly of any changes to your contact details.

11. Access and Correction

Under the PDPA, you have the right to:

  • Request access to personal data about you that is in our possession or under our control;
  • Request correction of any error or omission in your personal data;
  • Request information about the ways in which your personal data has been used or disclosed within the year preceding your request.

Access and correction requests should be submitted to our DPO at [email protected]. We may charge a reasonable fee for processing access requests as permitted under the PDPA. We will respond to your request within 30 days, or inform you if an extension is required.

12. Withdrawal of Consent

Where we rely on your consent to process personal data, you may withdraw consent at any time by contacting our DPO. Upon receiving your withdrawal, we will cease processing your personal data for the relevant purpose unless continued processing is permitted or required under the PDPA or other applicable law.

13. Do Not Call Registry

If you have registered your Singapore telephone number with the Do Not Call (DNC) Registry, we will not send marketing messages to that number unless you have provided clear and unambiguous consent or where an applicable exception under the PDPA applies. To opt out of marketing communications, contact us at [email protected].

14. Data Breach Notification

In the event of a data breach that is likely to result in significant harm to affected individuals or is of significant scale, we will notify the Personal Data Protection Commission (PDPC) and affected individuals as required under the PDPA and applicable subsidiary legislation.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

17. Contact and Complaints

For questions, access requests, correction requests, consent withdrawals, or other data protection enquiries, please contact:

Data Protection Officer
OmegaIntel Pte. Ltd.
8 Marina View #43-01, Asia Square Tower 1
Singapore 018960
Email: [email protected]
Telephone: +65 6221 8934

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC):

Personal Data Protection Commission
Website: www.pdpc.gov.sg